Acceptable Use Policy

ACCEPTABLE USE POLICY

IMPORTANT PLEASE READ CAREFULLY

This Acceptable Use Policy along with all materials referenced herein (“Policy”) is a legal agreement between an entity ("User") and Hammerhead CMS PTE. LTD. (HCMS) and defines how the User should use the Software and Services provided by HCMS.

A copy of this policy can be found at https://www.hammerheadtechnologies.com/legal/AcceptableUsePolicy.aspx.  HCMS reserves the right to change this and any policy at any time.  Please check for policy updates using the details mentioned above.  You will be e-mailed to accept changes to this policy or be asked to accept a new version of this policy prior to logging into the Hammerhead CMS Control Panel when any changes are made.

A copy of the HCMS Acceptable Use Policy can be downloaded by clicking here - HCMS Acceptable Use Policy

USER MUST READ THIS AGREEMENT CAREFULLY BEFORE INDICATING ACCEPTANCE BY SELECTING THE ACCEPTABLE USE POLICY ‘I ACCEPT’ CHECKBOX ON THE HAMMERHEAD CMS POLICY ACCEPTANCE PAGE.  IF USER DOES NOT AGREE TO ANY OF THE TERMS OF THIS AGREEMENT, DO NOT SELECT THE ACCEPTABLE USE POLICY ‘I ACCEPT’ CHECKBOX ON THE HAMMERHEAD CMS POLICY ACCEPTANCE PAGE AND USER WILL NOT BE PERMITTED TO ACCESS AND USE THE SOFTWARE AND SERVICES.

1. HCMS reserves the right to suspend or cancel a customer's access to any or all services provided by HCMS, where HCMS decides that the account has been inappropriately used.  HCMS reserves the right to refuse service and/or access to its network to anyone.
2. In some situations HCMS offer large amounts and unlimited disk space and bandwidth with some account types.  By this, we mean disk space for legitimate website content and bandwidth for visitors to view it.  All files on a website must be part of the active website and linked to the site.  Websites should not contain any backups, or other non-web based content.  We will treat all password protected archives (e.g.  ZIP and RAR) files as unacceptable.  Non web files including, but not limited to EXE, MP3, AVI, WMF are not permitted on our servers.  Storage of non-website files is only permitted when pre-agreed with HCMS.
3. Scripts and web applications on the website must be designed to produce web-based content, and not to use the server as an application server.  Using the server to generate large volumes of email from a database is an example of activity that is not allowed.  Scripts and web applications should not attempt to manipulate the timeouts on servers.  These are set at the present values to ensure the reliability of the server.  Sites that reset these do so because they are resource intensive, and adversely affect server performance and are therefore not allowed.  Scripts and web applications that are designed to provide proxy services, anonymous or otherwise, are not allowed.
4. Scripts and web applications that use excessive resources such as memory or CPU are not permitted on our servers.  This includes the use of applications such website uploads using pure ASP.
5. The HCMS FTP servers may not be used by persons outside of the account holder’s organisation to transfer files to our servers.  The use of web cam applications which maintain a constant FTP connection uploading an image at regular intervals is forbidden.
6. HCMS will disable any website that fails to adhere to the following criteria as soon as we are made aware, in line with current working practices:
   1. The primary purpose of any website must be to provide web-based content to viewers.  Files on the site must be linked to the website.
   2. The primary purpose of any script or web application must be to produce a web page.  Scripts and web applications that send a single email based upon user entered information, or update a database are acceptable.  Scripts and web applications that send bulk email or perform processor intensive database processes are not allowed.  All outgoing mail is monitored and filtered and must be sent using authentication from an HCMS hosted mailbox.
   3. Database services are for the exclusive use of storing the data of websites hosted on our network and cannot be used to store non website data.
   4. Websites must not contain Warez, copyrighted or other illegal material.  The onus is on you the customer to prove that you own or otherwise have the rights to publish material, not for HCMS to prove that you do not.
   5. Websites must not contain pornographic or other lewd material.  Adult material includes all pornography, erotic images, or otherwise lewd or obscene content.  The designation of "adult material" is left entirely to the discretion of HCMS.
   6. Websites must not use excessive amounts of server resources.  These include bandwidth, processor utilization and / or disk space.  Please see the 'High Resource Use Policy' in the Terms and Conditions.
   7. Websites must not contain scripts and web applications that attempt to access privileged server resources, or other sites on the same server.
   8. FTP Services are for the exclusive use of our customers and our reseller’s customers and may not be used for anonymous or pubic FTP access.
   9. Email Services are for the exclusive use of our customers and our resellers customers and may not be used for free email services or free mailbox services.
7. If you require the storage of non-website files then this is ONLY permitted in agreement with HCMS.  Files stored must be legal under international law.  If you are found to have illegal files stored on our systems then your account will be suspended and all files removed without warning.  The designation of "illegal files" is left entirely to the discretion of HCMS.